The U.S. Department of War is committed to making its electronic and information technologies accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act (29 U.S.C. 794d), as amended in 1998. DoW websites use the WCAG 2.0 AA accessibility standard.
DoW Digital Accessibility Officer
Ms. Susan Jen Haggerty
DOW CIO Section 508 Mailbox
DoW Service and Component-specific Section 508 Program Managers are available on the General Services Administration website: https://www.section508.gov/tools/program-manager-listing/
Reporting accessibility problems
For persons with disabilities experiencing difficulties accessing content on a particular website, please use the form DoW Section 508 Form. In this form, please indicate the nature of your accessibility issue/problem and your contact information so we can address your issue or question. If your issue involves log in access, password recovery, or other technical issues, contact the administrator for the website in question, or your local helpdesk.
Formal complaints alleging a violation of Section 508
DoW does not have a department-wide policy or process for formal Section 508 complaints of discrimination. If you wish to file such a complaint, please contact your component Office of Civil Rights or Equal Employment Opportunity office, or your component Disability Program Manager for instructions.
Reasonable Accommodations
DoW does not have a department-wide policy or process for Reasonable Accommodations. If you are seeking a reasonable accommodation for a disability, contact your component Disability Program Manager. The DoW Computer/Electronic Accommodations Program (CAP) provides assessments for and equipment or licenses for assistive technologies for DoW employees. CAP can be reached at: https://cap.mil/
FCC TRS
The Federal Communications Commission (FCC) Telecommunications Relay Service (TRS) is available here: https://www.fcc.gov/trs
DoW Digital Accessibility Policy
The DoW policy for digital accessibility is available at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodm/840001_dodm_2017.pdf
For more information about Section 508, please visit the DoW Section 508 page.
Last Updated: 9/8/2025