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Frequently Asked Questions

  • Q: I work in the National Capital Region, should I plan to attend the Global Town Hall in person?
    A: No, this Global Town Hall will be on the Commercial Virtual Remote (CVR) Environment. If you have a CVR account you can attend by clicking on the following link: Global Town Hall link (Sign in required)
    If your network environment does not allow shortened URLs like the one above, copy and paste the following link into your browser. (Recommended browser: Microsoft Edge)
    https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZjQ3ZWNkMTAtYWYwMy00ZDIyLWE2YzUtNzk1NzE4NGI4MDg0%40thread.v2/0?context=%7b%22Tid%22%3a%2221acfbb3-32be-4715-9025-1e2f015cbbe9%22%2c%22Oid%22%3a%226b31fff4-2fd0-4245-a808-0a5d13f07b21%22%2c%22IsBroadcastMeeting%22%3atrue%7d
     
  • Q: Will there be a ‘dial-in’ for people who are not using CVR?
    A: Unfortunately, we will not be able to offer a ‘dial-in’ for this event.
     
  • Q: How do I get a CVR login or guest account?
    A: Please contact your IT service desk to find out if your organization is using CVR. If your organization is using CVR, your IT service desk can provide you with a username and password. If not, they may be able to setup a CVR guest account. A list of Local Service Desk contacts is located here.
     
  • Q: Can I use my CVR guest account to view this event?
    A: Yes, but coordination in required in advance of the event. For further details, please contact osd.pentagon.dod-cio.mbx.dodcio-gth1@mail.mil.
     
  • Q: I am unfamiliar with CVR; do you have any reference material?
    A: Reference material is located here. There you can review the resources for additional guides, training materials, Q&A, and webinars on using the CVR Environment. Once logged into CVR, you can access the learning pathways hub by clicking here.
    • For a brief overview of connecting to a MS Teams Live Event such as this town hall, please visit this Overview link.
    • If during the event while using the web app, the screen freezes and you get a spinning circle, reload the webpage.
       
  • Q: As an attendee will other people be able to see or hear me?
    A: No, attendees will only be able to see the presenters and presentation being shown.
     
  • Q: Will I be able to participate from my home computer, from my smart phone, from my tablet, etc.?
    A: Yes, you can view by using the Global Town Hall link.
    If your network environment does not allow shortened URLs like the one above, copy and paste the following link into your browser. (Recommended browser: Microsoft Edge)
    https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZjQ3ZWNkMTAtYWYwMy00ZDIyLWE2YzUtNzk1NzE4NGI4MDg0%40thread.v2/0?context=%7b%22Tid%22%3a%2221acfbb3-32be-4715-9025-1e2f015cbbe9%22%2c%22Oid%22%3a%226b31fff4-2fd0-4245-a808-0a5d13f07b21%22%2c%22IsBroadcastMeeting%22%3atrue%7d
     
  • Q: Will contractors be allowed to participate?
    A: Yes, the Global Town Hall is open to military, civilians and contractors in the DoD IT professional field.
     
  • Q: I'm not a CIO, should I participate?
    A: We encourage anyone at DoD who works as an IT professional to participate.
     
  • Q: Will a transcript be available afterwards?
    A: Yes, expect the transcript to be ready o/a August 19th, 2020 (CAC enabled).
     
  • Q: Will there be a read ahead provided?
    A: The agenda will be available prior to the event. We are not providing a read ahead.
     
  • Q: Will this be 508 compliant? Will there be live captions?
    A: Yes, closed captioning is available. After logging into the live event, on the lower right hand side of the screen click on the settings "gear" icon click on "Captions/Subtitles" and then click on "English".
     
  • Q: What if I am unable to watch the Global Town Hall live, will it be recorded so I can watch later?
    A: Yes, once the event is over you can watch the recording using the Global Town Hall link above or on the Microsoft Stream link (CVR login required).
     
  • Q: I am a member of press, can I attend?
    A: The Global Town Hall is closed to the media. The DoD CIO office regularly hosts media round tables, and we hope to host you at a media round table in the future.
     
  • Q: Can I send questions ahead of time and if so, how?
    A: Yes, please send questions ahead of time to osd.pentagon.dod-cio.mbx.dodcio-gth1@mail.mil.
     
  • Q: I have a question that is not listed here, whom should I ask?
    A: Please send any general town hall questions to osd.pentagon.dod-cio.mbx.dodcio-gth1@mail.mil.