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Team: Air Force Information Network (AFIN) Mission Assurance Center (AMAC) Development Team:
Background: On July 30, 2014, the Commander of Air Forces Cyber (AFCYBER) directed the 690th Cyberspace Operations Group to create a 24x7 AMAC to provide near real-time monitoring of the availability of the global Air Force network; coordinate repair, preventive maintenance, and network modifications; and direct global passive-defense countermeasures to create permanent defensive advantages enterprise-wide. In response, the AFIN AMAC Development Team drove this new organization to reach initial operating capability on November 17, 2014 and created a 24x7 capability on June 1, 2015. From the beginning of this initiative, this team has provided Air Force customers and mission partners with full situational awareness of enterprise network events, while enabling AFCYBER to effectively prioritize maintenance actions on an enterprise-level.
Functional Areas: Enterprise Architecture; Enterprise Services; IT Efficiencies
Judging Criteria: Management Efficiency/Effectiveness; Cost Avoidance/Savings; Broad User Base; Improved Process(es); Mission Impact
BLUF: Revamped global AFIN Operations processes, saving 83,000 manpower hours annually across three organizations. During this time, the AMAC hardened more than 978 million vulnerabilities enterprise-wide securing 850,000 systems. Lastly, this team managed the installation of the Virtual Enterprise Service Desk application thus redefining the Air Force’s IT service support architecture, saving over $9 million in manpower. This initiative affects all Airmen, Air Force civilians and contractors that work for the Air Force.